Our Terms & Conditions

Terms and conditions
Trials: Headset World is excited to offer a no obligation 30-day trial for the Smith Corona product line. In addition, we also provide you with a prepaid return tag, to return any unwanted equipment.

Trials cannot be returned after 60 days and payment is expected. Please contact our sales department to trial our equipment.

Returns/Purchases: NO Returns will not be accepted after 30 days from the date of invoicing. If you wish to return equipment within 30 days, please contact us for instructions. All original materials must be included with returns and they have to be received back in the same condition as they were sent out.

Exchange: If within 20 days of purchase you are not happy with your purchase and would like to discuss an exchange, please contact us, your satisfaction is very important to us.

Advance Replacement: Headset World Inc. will exchange any equipment which is found to be received defective during the first 10 days of service. Contact us for details.

Repair: Please contact us at 888-888-9031 or via email at support@headsetworld.net if you have any items that are in need of repair. A form will be sent to you to include in with the shipment. To expedite your repair please include a copy of the form in with your shipment. You will be contacted by a company representative about any discrepancies in inventory and any out of warranty charges. This will give you the opportunity to take advantage of our TRADE-UP or TRADE-IN programs to help you make the best cost effective decision for you.

New Warranty Repairs: Most Smith Corona products carry a three-year repair warranty, most Plantronics carry a 2 year warranty. Please be advised that tampering with warranty codes will void the warranty. For questions concerning warranty codes, please contact our office. Plantronics and GN Netcom when purchased new are covered under the factory warranty and should be sent directly back to them for the first year or two depending on the purchase. Abuse of the headset equipment is not covered under the warranty programs.

Refurbished Warranty: All refurbished equipment purchased from Headset World Inc. carries a warranty from 3 to 12 months depending on the equipment. Warranty information is available with all advertised equipment or by contacting the sales department or customer service.

Terms: We accept the following credit cards, Visa, MasterCard, Discover and American Express. We also offer terms to customers who provide us with acceptable credit information. If you’re interested in opening a credit account with us at 888-888-9031 and a credit application can be emailed or faxed to you.

Any questions regarding our terms, conditions and policies can be explained further by contacting customer service at 1-888-888-9031.

Terms and Policies: Subject to change without notice.

For the privacy of our customers, Headset World Inc. does not share or sell any information about their customers or purchases. Your information is held private and not shared with any other organizations.

Your privacy and the security of your information is of primary concern to us at Headset World/Comfort Telecommunications, Inc. Our goal of expanding and clarifying our policy on the collection and use of customer data is to ensure the highest level of confidentiality and security. Let us emphasize that this policy is a corporate-wide policy, not limited to our growing online policy. We use PayPal Secure Socket Layer (SSL) technology to encrypt and protect your order information as it travels over the Internet to and through our secure web servers. Your personal information (such as name, address, phone number, products you are shopping for or purchasing) is protected even further, once it is in our possession. Unlike many other companies, we will not give or sell your individual information to any outside company for its use in marketing or solicitation. We will maintain the confidentiality of your personal information and it will be used only to support your customer relationship with Headset World Inc.