Terms and conditions     Trials: Headset World is excited to offer a no obligation 30-day trial for the Smith Corona product line. In addition, we also provide you with a prepaid return tag, to return any unwanted equipment. Trials cannot be returned after 60 days and payment is expected. Please contact our sales department to trial our equipment. Returns/Purchases: Returns will not be accepted after 30 days from the date of invoicing. If you wish to return equipment within 30 days, please contact us for instructions. All original materials must be included with returns. If you purchase new Plantronics, or GN Netcom equipment and wish to return it, you will be assessed a restocking fee of 20% if equipment is not returned within 10 days of the Invoice date. Exchange: If within 30 days of purchase you are not happy with your purchase and would like to discuss an exchange, please contact us, your satisfaction is very important to us. Advance Replacement: Headset World/Comfort Telecommunications, Inc. will exchange any equipment which is found to be defective during the first 30 days of service. Contact us for details. Repair: An RMA# is not necessary to return headsets for repair. To expedite your repair please include in your shipment a packing slip and include it in your shipment. You will be contacted by a company representative about any discrepancies in inventory and any out of warranty charges. This will give you the opportunity to take advantage of our TRADE-UP or TRADE-IN programs to help you make the best cost effective decision for you. New Warranty Repairs: Most Smith Corona products carry a three-year repair warranty. Please be advised that tampering with warranty codes will void the warranty. For questions concerning warranty codes, please contact our office. Plantronics and GN Netcom when purchased new are covered under the factory warranty and should be sent directly back to them for the first year or two depending on the purchase. Refurbished Warranty: All refurbished equipment purchased from Headset World/Comfort Telecommunications, Inc carries a warranty from 3 to 25 months depending on the equipment. Warranty information is available with all advertised equipment or by contacting the sales department or customer service. Terms: We accept the following credit cards, Visa, MasterCard, Discover and American Express. We also offer terms to customers who provide us with acceptable credit information. If you’re interested in opening a credit account with us at 888-888-9031 and a credit application can be emailed or faxed to you. Any questions regarding our terms, conditions and policies can be explained further by contacting customer service at 1-888-888-9031. Terms and Policies: Subject to change without notice. For the privacy of our customers, Headset World/Comfort Telecommunications, Inc does not share or sell any information about their customers or purchases. Your information is held private and not shared with any other organizations.